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Dispatch/Customer Service

National Vinyl LLC a local window manufacturing company is looking for an inside Customer Service Representative.
This CSR will have primary responsibilities of dispatch/shipping of products to our customers.
Qualified individual should be an organized and energetic multi-tasking person who will be responsible for setting up and scheduling deliveries to customer locations.
Responsibilities include:
populating of trucks; planning cost-effective delivery routes; creating necessary paperwork for loading, delivery, and receiving; contacting customers to confirm delivery dates and confirm credit availability and make payment arrangements as necessary.
Additional responsibilities will include:
reconciliation of previous days shipments; monitoring truck maintenance schedules; reviewing driver truck inspections; drivers needed, trucks needed for daily deliveries; communicating with customers and internal personnel regarding shipments, backorders, special circumstances as needed.
Qualification Skills should include experience with Microsoft Office Suite, as well as excellent Documentation, Data Entry, Telephone, verbal and written skills, dependability, emotional control, and reporting skills.
References of previous experience required.
QuickBooks knowledge and knowledge of mapping/routing helpful.


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