Front Office Clerk
Chicopee Electric Light Chicopee Electric Light Chicopee, MA Chicopee, MA Full-time Full-time $19 - $25 an hour $19 - $25 an hour 2 days ago 2 days ago 2 days ago Job
Summary:
Chicopee Electric Light (CEL) is seeking a detail-oriented and organized Front Office Clerk to join our team.
This position would process all incoming payments from customers, both in person and through the mail, recording all transactions through a computerized system.
Answers and directs all incoming calls to proper departments.
Supports Customer Service department with daily tasks.
Responsibilities:
Welcomes visitors by greeting in person and on the phone and answering inquires or referring questions to other staff members.
Process customer payment transactions through cash drawer system and balance daily.
Open, process and post payments received through the mail and in night deposit, and posting through system.
Process paperwork required for setting up new electric service, internet service, including customer deposits, and payments.
Supports Customer Service with daily functions including, but not limited to handling incoming customer inquires on accounts, processing service applications or change in service, for both electric and internet accounts, processes return of internet equipment.
Requirements:
Minimum of two-year office/data entry experience, with a cash handling function is required along with customer service experience.
Ability to multi task in a fast-paced environment while maintaining a professional and patient attitude with customers and staff at all times.
Must work well with public.
Excellent computer skills required including experience with Microsoft Excel, Word, as well as other software products.
Excellent communication skills both verbally and in writing.
Reasoning ability a must.
Daily access to customer information by data entry that is to be handled with strict confidentiality.
Note:
This job description is not intended to be all-inclusive.
The employee may perform other related duties as negotiated to meet the ongoing needs of CEL.
If you are a motivated individual looking for an opportunity to contribute to a dynamic team, please apply with your resume and cover letter.
Job Type:
Full-time Pay:
$19.
00 - $25.
00 per hour
Benefits:
401(k) Dental insurance Employee assistance program Health insurance Paid time off Parental leave Retirement plan Vision insurance Schedule:
8 hour shift Ability to Relocate:
Chicopee, MA 01020:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Summary:
Chicopee Electric Light (CEL) is seeking a detail-oriented and organized Front Office Clerk to join our team.
This position would process all incoming payments from customers, both in person and through the mail, recording all transactions through a computerized system.
Answers and directs all incoming calls to proper departments.
Supports Customer Service department with daily tasks.
Responsibilities:
Welcomes visitors by greeting in person and on the phone and answering inquires or referring questions to other staff members.
Process customer payment transactions through cash drawer system and balance daily.
Open, process and post payments received through the mail and in night deposit, and posting through system.
Process paperwork required for setting up new electric service, internet service, including customer deposits, and payments.
Supports Customer Service with daily functions including, but not limited to handling incoming customer inquires on accounts, processing service applications or change in service, for both electric and internet accounts, processes return of internet equipment.
Requirements:
Minimum of two-year office/data entry experience, with a cash handling function is required along with customer service experience.
Ability to multi task in a fast-paced environment while maintaining a professional and patient attitude with customers and staff at all times.
Must work well with public.
Excellent computer skills required including experience with Microsoft Excel, Word, as well as other software products.
Excellent communication skills both verbally and in writing.
Reasoning ability a must.
Daily access to customer information by data entry that is to be handled with strict confidentiality.
Note:
This job description is not intended to be all-inclusive.
The employee may perform other related duties as negotiated to meet the ongoing needs of CEL.
If you are a motivated individual looking for an opportunity to contribute to a dynamic team, please apply with your resume and cover letter.
Job Type:
Full-time Pay:
$19.
00 - $25.
00 per hour
Benefits:
401(k) Dental insurance Employee assistance program Health insurance Paid time off Parental leave Retirement plan Vision insurance Schedule:
8 hour shift Ability to Relocate:
Chicopee, MA 01020:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
